Below you can find our most frequently asked questions. If you do not find the answer you are looking for, just submit your question via the form at the bottom of the page and we will get back to you.
FAQs
Can QuietFrames help me if I’m neurodivergent?
QuietFrames® reduce visual impact, which can help if you are easily distracted or sensitive to impressions. They are also shielded at the top, which can reduce discomfort caused by strong light sources.
Many of our users who contact us with positive feedback are neurodivergent, many of them are diagnosed with ADHD.
QuietFrames is a tool for anyone who wants to be less disturbed by their surroundings and increase their performance or just relieve the brain from the amount of impressions it processes every day.
Can I use QuietFrames® instead of computer glasses?
It is perfectly possible to replace your computer glasses with a pair of QuietFrames®. Remember when you go to the optician to inform them that you use the glasses in front of the computer, so that your prescription is correct.
Are QuietFrames available in children's sizes?
The size of the QuietFrames can be adjusted using the adjustable temples and nose pads. The temples have hinges that make them flex outwards so as not to press on the temples.
For children (from about 8 years), QuietFrames are available in black in a slightly smaller size than brown and white.
Can schools purchase QuietFrames?
The easiest way for schools to order is via the order form at ambicare.se, where you can order classroom sets and pay by invoice.
What are the shipping costs?
We deliver free of charge within Sweden. For delivery outside Sweden, please contact info@quietframes.com.
How do I know if they fit?
Our QuietFrames® are currently available in a one size model which corresponds to approx. XS-M. The temples have flexible hinges that "enlarge" the model if needed. The nose pads and temple tips are adjustable for a better fit.
The inside measurement of the frame is 127 mm on the black color and 130 mm for the other colors. If you need a larger size - hold on, we have several models and sizes on the drawing board. Please get in touch with your wishes!
You have the right to return the product within 14 days if it does not fit. Please note that this only applies for non customized products. If you need glasses with individual lens correction, please contact us for a sample so that you can make sure they fit before ordering.
How do I know if my prescription is working?
If you know that you have a major visual defect or need progressive lenses, please contact us (or a retailer) to borrow a sample to bring to your optician before sending us the prescription. The prescription needs to contain information about pupil height and width. Don't forget to tell your optician (and us) how you intend to use the glasses.
Is it possible to order QuietFrames® without blue light filter?
Of course, fill in your details in the form below and we will help you!
How long is the delivery time?
The delivery time within Sweden is normally about 2 weeks.
Delivery to other countries takes about 3 weeks, 4 if you order customized lenses (with precription).
What is your return policy?
You can find our return policy here.
For non customized products you have the right to return the item within 14 day and get a full refund (except your shipping cost).
We do not refund customized products.
What is the easiest way to purchase QuietFrames® as an employer?
If you want to order QuietFrames® for your employees, we will of course help you with administration and testing. Contact mia@ambicare.se or fill in the form below and we will get back to you shortly.
Can my employer pay for my QuietFrames®?
QuietFrames® are primarily a work tool that can increase your focus. It can be used in a workplace adaptation to give you the right conditions to carry out your work. For example, if you are in an open office environment.
We see it as an aid in cognitive ergonomics, i.e. in the same way that you may need an ergonomic office chair for your back, you may need QuietFrames® - an ergonomic tool for your brain!
QuietFrames® can also be used as computer working glasses. Talk to your employer about what applies in your particular workplace if you need computer working glasses.
Contact us via the form below if you would like more information.
I'm unemployed, is there other support for me?
Support and grants differs depending on country. We suggest you talk to your employment office, doctor, optician or insurance company to see if they can guide you.
Do you offer eye examinations?
We do not offer any eye exams. You can have an eye examination at any optician you like. Don't forget to tell the optician how you intend to use your glasses (e.g. in front of the computer). If you know you need a larger vision correction or progressive lenses, we recommend that you borrow a sample from us to be able to measure the correct pupil height. Fill out the form below and we will contact you.
Do you have an environmental policy?
We work deliberately to avoid greenwashing, reduce transport, set demands on our suppliers and use the best materials possible from a sustainability perspective. It's a start - but it's never enough.
Our goal is to have an environmental policy that grows with us - the bigger we get, the higher the demands we must place on ourselves and our products.
Can you help me getting started?
We offer both help via our community and the opportunity to get personal coaching to get you started.